Terms and conditions for IKEA Application
These terms and conditions (the “
Terms & Conditions”) apply to you when accessing and using the IKEA application and its content, including when making purchases via the application (the “
Application”), and constitutes a binding agreement between you (“
you” or “
User”) and IKEA entity in your country of residence (“
IKEA”, “
we” or “
us”):
In Lithuania: UAB FELIT, company established and operating in accordance with laws of the Republic of Lithuania, legal entity code 302491412, registered office address Vikingų str. 1, LT-02182 Vilnius, Republic of Lithuania, VAT code LT100005423711.
In Latvia: SIA Paul Mason Properties, company established and operating in accordance with laws of the Republic of Latvia, legal entity code 50103951541, registered office address Biķeru iela 2, Dreiliņi, Stopinu nov., LV-2130, Republic of Latvia;
In Estonia: OÜ Runikon Retail, company established and operating in accordance with laws of the Republic of Estonia, legal entity code 14611049, registered office address Kangrumetsa tee 1, Kurna, 75307 Harju maakond, Republic of Estonia.
1. Applicability and change of terms
1.1. By checking the acceptance box and proceeding to use the Application you agree to these Terms & Conditions. You do not have the right to use the Application without accepting these Terms & Conditions.
1.2. You represent and warrant that you have the necessary legal competence, i.e. that you are of legal age 18 (eighteen), to accept these Terms & Conditions and enter into a binding agreement. If you don’t have such necessary legal competence, you confirm that you have received your parent’s or guardian’s permission to use the Application and that your parent or guardian hereby agree to the Terms & Conditions on your behalf.
1.3. If the User is a legal person, it must act through its authorized representative registered in the Application in accordance with the established procedure.
1.4. By accepting these Terms & Conditions, you represent and warrant that you are not subject to any conditions which may restrict your usage of the Application.
1.5. Clauses 1.9., 1.10., 3.1.5., 3.1.6., 11.6., 11.7., apply to you if you are using an iOS device to download and access the Application, or if you download and access the Application from the App Store.
1.6. These Terms & Conditions apply to the fullest extent permitted by applicable law (including mandatory law). IKEA reserves the right to change these Terms & Conditions at all times. We will notify you by providing a notice through the Application. If you do not agree with the new Terms & Conditions, you are free to reject them but unfortunately you will then no longer have the right to use the Application. If you use the Application in any way after a change to the Terms & Conditions, you agree to the new version of the Terms & Conditions.
1.7. In case of purchases made via the Application, Rules of Purchase and Sale of Goods at IKEA Online Store are applicable, as available on the website of IKEA in your country of residence (the “
Rules of Purchase and Sale”). If you are making purchases via the Application, you are required to read the Rules of Purchase and Sale, and by placing a purchase order, you confirm that you have read and accepted the Rules of Purchase and Sale.
1.8. The Rules of Purchase and Sale may be updated by IKEA without additional notice. You are required to read the newest version of the Rules of Purchase and Sale before making each purchase. Each purchase is governed by the Rules of Purchase and Sale valid at the time.
1.9. You hereby acknowledge that these Terms & Conditions are concluded between IKEA and you only, and not Apple. IKEA, not Apple, is solely responsible for the Application and the content thereof.
1.10. By accepting these Terms & Conditions, you represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
2. Application
2.1. In the Application, you can get information about IKEA’s products, add them to your Wishlist, browse the Inspire section, and purchase IKEA goods and/or services.
2.2. IKEA will continue to develop the Application and reserves the right to make any type of changes to the Application, including changes in functionality. IKEA also reserves the right to stop providing the Application. We will try to notify you before making any material changes to the Application; unfortunately, this may not always be possible.
2.3. The Application is the property of IKEA, and IKEA and its licensors retain all rights, title and interest in and to the Application as well as any updates we may make available to you.
3. Your right to use the Application
3.1. Subject to these Terms & Conditions, IKEA hereby grants you a non-transferable, non-exclusive right (without the right to sublicense) to access and use the Application, as provided to you by IKEA, on any compatible device that you own or control and solely for your private, personal and non-commercial use.
3.2. The license set forth above does not include any use of texts, pictures, illustrations and/or any other material in the Application than the use intended in the Application and included in the license above. Use that goes beyond the license constitutes a violation of these Terms & Conditions and may also constitute an infringement of IKEA’s and/or its licensors’ rights, including intellectual property rights.
3.3. You represent, warrant and agree that you will not use the Application in a manner that violates applicable law or infringes on any third parties’ rights. If you use the Application in a manner that violates the Terms & Conditions, IKEA may limit or terminate your access to the Application.
3.4. When using the Application you especially cannot:
• interfere or disable any security related features of the Application or features that prevent or restrict use or copying of the content accessible via the Application;
• give any false information in your account details;
• take another person’s identity without that person’s permission or misrepresent you are acting on behalf of a person, entity or organisation;
• use the Application if we have suspended or banned you from using it;
• send junk, spam or repetitive messages;
• engage in any illegal or unlawful conduct;
• modify, interfere, intercept, disrupt or hack the Application;
• collect any data from the Application other than in accordance with these Terms & Conditions;
• submit or contribute any User content without the permission of the content owner or otherwise infringe the copyright, trademark or other rights of third parties;
• submit or contribute any information or commentary about another person that is untrue, private, confidential or defamatory.
3.5. In the event of any third party claim that the Application or your possession and use of the Application infringes that third party’s intellectual property rights, IKEA, and not Apple, will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claims.
3.6. IKEA, and not Apple, is responsible for addressing any claims by you or any third party relating to the Application or your possession and/or use of the Application, including, but not limited to: (i) product liability claims; (ii) any claims that the Application fails to conform to any applicable or regulatory requirement; and (iii) claims arising under consumer protection, privacy or similar legislation.
4. Account
4.1. The User will be able to visit and sign up on the Application free of charge without prejudice to the fact that they will bear the cost of connection to the Internet used to access the Application, according to the charges, terms and conditions applied by their own operator.
4.2. Signing up on the Application will lead to the creation of a personal account, including username and password in compliance with the criteria for the creation of the password indicated on the Application.
4.3. The credentials for accessing the Application will be personal and non-transferrable and may not be shared with third parties.
4.4. The User will be responsible for all activities completed through his or her individual account. To such end, the User undertakes to adopt the appropriate precautions to ensure that his or her password remains secure and secret, undertaking to inform IKEA immediately if there are reasons to believe that a third party knows his or her password, when such password has been, or is presumed to be about to be, used in an unauthorised manner or when it has been lost or stolen.
5. Limitation of liability
5.1. The Application is provided free of charge, “as is” and “as available”. We do our best to ensure that the Application operates properly at all times, but we make no warranties as to the availability or accessibility of the Application, and we will not be liable for any damages, loss, costs or expenses incurred by you as a result of any lack of availability or accessibility of the Application.
5.2. If prices of the goods or services available on the Application are displayed incorrectly, we reserve the right to rectify the prices and refuse to enter into a Purchase and Sale Agreement (as described in the Rules of Purchase and Sale) with you at the price you originally saw on the Application.
5.3. In no event will IKEA be liable for any losses or damage, including but not limited to any direct or indirect damages, or loss of data, arising out of or related to your use or inability to use the Application.
5.4. IKEA is not liable for any violation of these Terms & Conditions or any other damage to the User, if such violations or damage are a result of the User’s breach of these Terms & Conditions, applicable law, or are otherwise a result of circumstances under the User’s control.
5.5. In case of damage which cannot be excluded, IKEA undertakes to reimburse only direct losses.
5.6. This limitation of liability is applicable to the extent that it does not contradict applicable mandatory law.
6. IKEA Family
6.1. During creation of your User account or at any moment in the “User” tab on the Application, you can join the IKEA Family loyalty programme to receive specific IKEA Family loyalty programme discounts and make use of other advantages.
6.2. IKEA Family loyalty programme is governed by IKEA Family loyalty programme terms and conditions available online at the website of IKEA in your country of residence.
7. Privacy
7.1. IKEA takes your privacy seriously. Our collection and use of your personal data in connection with the Application are described in the privacy policy:
Lithuania:
https://www.ikea.lt/en/privacy-policy-ikea-family
Latvia:
https://www.ikea.lv/en/privacy-policy-ikea-family
Estonia:
https://www.ikea.ee/en/privacy-policy-ikea-family
8. Assignment
8.1. You may not assign, delegate or transfer these Terms & Conditions or your rights or obligations hereunder, in any way without IKEA’s prior written consent. We may transfer, assign, or delegate these Terms & Conditions and our rights and obligations under these Terms & Conditions without consent or prior notification.
9. Termination
9.1. The User may terminate these Terms & Conditions and close the User account at any time and for any reason by contacting IKEA at contact details below. The termination of the Terms & Conditions takes effect immediately after doing so.
9.2. IKEA may terminate these Terms & Conditions or close the User’s account at any time and for any reason subject to prior reasonable notification given to the User by either the User’s e-mail, phone, or within the Application. IKEA may terminate these Terms & Conditions or close the User’s account without prior notification if the User is in breach of the Terms & Conditions or applicable law.
9.3. Any Purchase and Sale Agreement concluded prior to termination of the Terms & Conditions will remain in force until proper fulfilment.
10. Governing law and dispute resolution
10.1. The Terms & Conditions concluded by the User and IKEA are subject to the law of the country of establishment of the IKEA entity with which you have concluded this agreement.
10.2. Any questions, complaints or claims with respect to the Application must be directed to IKEA. Our contact details are:
Lithuania: by phone: +370 5 250 00 55 or e-mail:
info@IKEA.lt
Latvia: by phone: +371 6330 1000 or e-mail:
info@IKEA.lv
Estonia: by phone: +372 330 4000 or e-mail:
info@IKEA.ee
10.3. All disagreements between the User and IKEA regarding the Terms & Conditions will be solved by negotiation. If the parties fail to resolve disputes by negotiations within 15 (fifteen) days, disputes will be finally settled in accordance with the procedure established by laws of the country specified in clause 10.1. of these Terms & Conditions.
10.4. The User who is a natural person and who uses the Application for purposes unrelated to business or occupation may submit requests and/or complaints regarding the Application with the consumer rights protection authority in its country of residence:
In Lithuania: State Consumer Rights Protection Authority (Vilniaus g. 25, 01402 Vilnius, by phone: +370 5 262 67 51, by fax: +370 5 279 1466, by e-mail:
service@vvtat.lt, on the website of the Authority at
www.vvtat.lt).
In Latvia: Consumer Rights Protection Centre (Brīvības iela 55, Riga, Latvia, LV-1010), by phone 65452554, by e-mail:
pasts@ptac.gov.lv or at webpage
https://www.ptac.gov.lv/en. Please also see information about the Consumer Out-Of-Court Dispute Resolution Committee (Patērētāju ārpustiesas strīdu risināšanas komisija) at
https://www.ptac.gov.lv/lv/pateretaju-stridu-risinasanas-komisija-0.
In Estonia: The Consumer Protection and Technical Regulatory Authority (Endla 10a, 10122 Tallinn, Estonia), by phone (+372) 667 2000, by e-mail:
info@ttja.ee, on the website of the Authority at www.ttja.ee. Please also see information about the out-of-court Consumer Dispute Committee at:
https://komisjon.ee/et.
10.5. Requests or complaints may also be submitted by completing an application form on the Electronic Consumer Dispute Resolution Platform at
https://ec.europa.eu/odr/.
11. Final provisions
11.1. IKEA may send all messages and other information to the User via the e-mail address indicated during the User account registration. This information is considered received by the User within 3 (three) hours from the moment of its sending.
11.2. IKEA is not liable for any malfunctions in the Internet connection or disruptions in networks of e-mail service providers or connectivity providers for which the User was unable to receive e-mails of IKEA.
11.3. The User must send all notices, claims, applications and questions using the contacts specified in these Terms & Conditions.
11.4. All information provided on the Application, including, but not limited to these Terms & Conditions, the Rules of Purchase and Sale, information about IKEA, offered goods or services, and their properties, are deemed to have been submitted to the User in writing.
11.5. IKEA may initiate in the Application various promotions or apply discounts at its own initiative. Discounts and promotions at the Application shall not have to necessarily be the same as those applied in the physical store of IKEA. Promotions, discounts and other events organised by IKEA may be subject to additional terms and conditions.
11.6. You hereby acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support service with respect to the Application.
11.7. You hereby acknowledge that Apple may be a third party beneficiary to these Terms & Conditions and, upon your acceptance of these Terms & Conditions, Apple will have the right to enforce the Terms & Conditions against you as a third party beneficiary thereof.